Payment methods, win and withdrawal limits
Based on their findings, we have calculated the casino’s Safety Index, which is our score describing the safety and fairness of online casinos. The issue was resolved as the player successfully received his full payouts after initial delays in verification and withdrawal requests. The player from Germany faced challenges verifying his account at Caspero, which prevented him from withdrawing his winnings of €1,500. The player from Kazakhstan had requested a withdrawal less than two weeks prior to submitting this complaint. Following the team’s assistance, the issue was resolved, and the player confirmed receipt of their winnings. The player from Germany had requested a withdrawal prior to submitting their complaint. We determine the overall user feedback score based on the player feedback submitted to us. Taking our finding into consideration, we encourage you to proceed with caution should you decide to play at this casino. Our process for establishing a casino’s Safety Index involves a detailed methodology that considers the variables we’ve collected and analyzed during our review. Continue reading our Caspero Casino review and learn more about this casino in order to determine whether or not it’s the right one for you. The higher the Safety Index, the more likely you are to play and receive your winnings without any issues. Players must be 24 years of age or older and reside in jurisdictions where online gambling is legal. He submitted all required documents, but his proof of bank account was repeatedly rejected, despite providing a daily transaction history. He noted that no account verification had been requested despite using a welcome bonus. Browse all bonuses offered by Caspero Casino, including their no deposit bonus offers and first deposit welcome bonuses. A selection of games from multiple game providers have been checked and NO fake games have been found. The player retained the option to reopen the complaint in the future if they wished to resume communication. However, due to a lack of response from the player, the complaint had been closed for the moment. The player from Ireland had been waiting for a withdrawal for less than two weeks. Please note that some of these may only be available to players from selected countries.Player complaints submitted about Caspero Casino
- In our review of Caspero Casino, we have looked closely into the Terms and Conditions of Caspero Casino and reviewed them.
- Each casino’s Safety Index is calculated after carefully considering all complaints received by our Complaint Resolution Center, as well as complaints gathered through other channels.
- Casino blacklists, including our own Casino Guru blacklist, can signify that a casino has done something wrong, so we advise players to take them into account when choosing a casino to play at.
- These comprise of the casino’s T&Cs, complaints from players, estimated revenues, blacklists, etc.
- Our process for establishing a casino’s Safety Index involves a detailed methodology that considers the variables we’ve collected and analyzed during our review.
- Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
Caspero’s Investments and acquisitions
Discuss anything related to Caspero Casino with other players, share your opinion, or get answers to your questions. The Complaints Team marked the complaint as ‘resolved’ following the player’s confirmation of receiving all funds. Consequently, the complaint was marked as unresolved, and the player was advised to reach out to the Anjouan Gaming Authority for further assistance. The Complaints Team intervened after the player reported delays despite all documents being verified and a lack of communication from the casino’s finance department. The issue was marked as resolved following the player’s confirmation of receiving the winnings. The player from Germany had been waiting for a withdrawal for less than two weeks.- He submitted all required documents, but his proof of bank account was repeatedly rejected, despite providing a daily transaction history.
- Considering its size, this casino has a very high sum of disputed winnings in complaints from players.
- Caspero Casino has been granted a gambling license in Comoros issued by Anjouan Gaming.
- As far as we are aware, no relevant casino blacklists mention Caspero Casino.
- We believe customer support is very important as it provides assistance should you encounter any problems with registration at Caspero Casino, managing your account, withdrawals, or other matters.
- Following the team’s assistance, the issue was resolved, and the player confirmed receipt of their winnings.
