- An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.
- The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
- He noted that no account verification had been requested despite using a welcome bonus.
- When reviewing online casinos, we collect information about their customer support and language options.
- The Complaints Team had made multiple attempts to contact the casino regarding the player’s delayed withdrawals but received no response.
- Our team contacted the customer support during the review process to gain an accurate picture of the quality of the service.
Complaints directly about Caspero Casino
More information about which bonuses are available in your region can be found in the ‘Bonuses’ section of this review. We believe customer support is very important as it provides assistance should you encounter any problems with registration at Caspero Casino, managing your account, withdrawals, or other matters. Our team contacted the customer support during the review process to gain an accurate picture of the quality of the service. The table below shows the casino’s win and withdrawal limitations. To view the casino’s user reviews, navigate to the User reviews part of this page. Players must be 24 years of age or older and reside in jurisdictions where online gambling is legal. He submitted all required documents, but his proof of bank account was repeatedly rejected, despite providing a daily transaction history. He noted that no account verification had been requested despite using a welcome bonus. Browse all bonuses offered by Caspero Casino, including their no deposit bonus offers and first deposit welcome bonuses. A selection of games from multiple game providers have been checked and NO fake games have been found.Payment methods, win and withdrawal limits
Discuss anything related to Caspero Casino with other players, share your opinion, or get answers to your questions. The Complaints Team marked the complaint as ‘resolved’ following the player’s confirmation of receiving all funds. Consequently, the complaint was marked as unresolved, and the player was advised to reach out to the Anjouan Gaming Authority for further assistance. The Complaints Team intervened after the player reported delays despite all documents being verified and a lack of communication from the casino’s finance department. The issue was marked as resolved following the player’s confirmation of receiving the winnings. The player from Germany had been waiting for a withdrawal for less than two weeks.Complaints about Caspero Casino and related casinos
You should always make sure that you meet all regulatory requirements before playing in any selected casino.Copyright ©2026 A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality. The situation remained pending as the team awaited any potential response from the casino. The Complaints Team had attempted to contact the casino multiple times for clarification on the delay but had not received a response. While these are generally high enough not to impact the majority of players, several casinos do impose quite restrictive win or withdrawal limits. At Casino Guru, users can rate and review online casinos by sharing their unique experiences, opinions, caspero and feedback. These comprise of the casino’s T&Cs, complaints from players, estimated revenues, blacklists, etc.- The player from Germany had requested a withdrawal prior to submitting their complaint.
- If you or someone you know has a gambling problem and needs help, call or visit Gamecare.
- The Complaints Team intervened after the recommended waiting period and confirmed that the player’s account had been successfully verified, allowing the withdrawal to be processed.
- At Casino Guru, users can rate and review online casinos by sharing their unique experiences, opinions, and feedback.
- Consequently, the complaint was marked as « unresolved, » and the player’s situation was documented in hopes that the casino might reconsider its approach in the future.
